Due to the nature of this business and due to the fact that it is an owner-operated firm, we do not have a dedicated customer service representative to handle your calls. For the sake of politeness, efficiency, and safety, I often cannot answer my mobile phone during the workday. But should we miss your telephone call, please leave us a voicemail, or better yet, send an email, and we will follow up as soon as possible. Email really is the best way to contact us because it allows us to reply as soon as we have a break in the action, rather than attempting phone tag.
We value your business and are happy you’ve chosen to contact us!
A note about our office… Everyone at KerrvillePhoto.com is an active photographer and/or videographer, and are out on shoots on a regular basis. If you need to drop by our office, please call to make an appointment, or don’t be surprised if we’re out of the office for days at a time. We aren’t avoiding you — we’re working! We value your business and want to meet with you, but we will need to setup an appointment to get that done. Thanks for your understanding!