- Final decisions to cancel, reschedule, or proceed with the appointment are up to the CLIENT.
- No refunds, discounts, or free re-shoots are provided.
- Any costs, labor, or travel incurred before the decision to cancel will be billed to CLIENT.
- Weather is unpredictable, so we can offer advice, but we make no warranties as to our predictions of what the weather will be like at any given time in any location.
- Rescheduling is offered on a first-come, first-served basis. Waiting lists are also offered.
For certain types of photography and videography projects, weather is inherently a major factor in not only the process, but the outcome. That is, sometimes inclement weather in the form of rain, sleet, snow, wind, etc., can prevent us from actually shooting the project, but even some other “safe” conditions can yield a bad outcome on the finished pictures. For instance, when shooting real estate photos or videos, an overcast day always has a detrimental effect on the final image quality — interior and exterior.
Most of our clients have their own preferences and pressures that affect the specific project at hand. Sometimes quality is the chief concern, so rescheduling is idea. Other times, deadlines must be met, and so clients need us to shoot regardless of the weather. Therefore, we leave the decision of “to shoot or not to shoot” to the client.
Budget and Invoice Concerns
Because the decision to shoot or not to shoot is up to the client, we don’t offer refunds or free re-shoots because of inclement weather conditions. If the client chooses to go ahead with a photography/videography appointment, we will bill for that labor plus travel. If that means we have to make a second trip, we charge additional labor and travel. If we have to do additional editing to try and overcome the bad weather, we bill for additional editing labor. Budget concerns should be considered when deciding whether “to shoot or not to shoot.”
As mentioned, certain types of weather is detrimental to certain types of photography/videography. The project type that is most susceptible to a bad outcome is real estate or architectural photography. We highly recommend rescheduling appointments when bad weather is in the forecast. But if a schedule/deadline must be kept, we can attempt some editing tricks to improve the final images.
One of those tricks is the “sky replacement.” This technique uses Photoshop to remove a cloudy sky and add a blue sky (or a twilight sky). We offer this service for free for up to two images per shoot. Additional replacements will be billed at our standard hourly rates.
Thank you for understanding that we have no control over the weather. In the event of bad weather, we will do our best to accommodate whatever decision you make, and will always work hard to make your images look the best they can in the given conditions!
Certain times of year are busier than others, and certain times of year have a great deal of bad weather. Therefore we can only reschedule clients at a first-come, first-served basis. If there is a lot of bad weather during a certain month, it’s highly likely that our first opportunity to reschedule may be one, two, three, or four weeks out. As always, we hope this isn’t the case, and we’ll work as hard as we can to get your appointment rescheduled as quickly as possible.
We can also offer you a spot on our waiting list, which allows us to shoot your project as soon as we have another cancellation or opening.